Assistance

All questions related to using the site www.12dz.com accepted on  e-mail: info@12dz.com. The maximum accurately lay out your question. One appeal - one question. If you want to ask a new question, start a new appeal. 
The quality and speed of response depends on how clearly be written questions.
 

All of your requests have been carefully studied and accordingly changed the functionality and design of the site to the maximum simplified and for the time there are a few questions that sometimes (usually very rarely) arise from our users.


 I can not login / forgot the password.
First of all to create the questionnaire, you need to to have your own e-mail. How to createe-mail read here 

 

 I can not login / forgot the password.
In this case, you will need to click "Forgot your password" under the "Log in" button, enter your e-mail address to which you should receive a password recovery instruction.

We remind you that the e-mail must be the same as when creating the Questionnaire at 12dz.com, otherwise the instructions will not be sent for safety reasons.

If you are having difficulty rebuilding the Questionnaire - write to the e-mail: info@12dz.com.



 How can I see of my application the visitors?
In the site www.12dz.com  not and never had such a possibilitybecause - it violates the privacy of users that viewing to their questionnaire.. 
Be careful,: sites, programs and applications that promise to this function, do not show your "guests" and threaten the security of your application. If it so happened that you have succumbed to provocation and sent SMS to scammers, please contact your operator. Perhaps they will be able return your money withdrawn from the account. Necessarily change the password of your application and scan your computer with antivirus. Never enter your password in applications or on other sites.
 



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